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Noticeboard

Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.

 

If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.

 

These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.

 

GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £70,695 before tax and National Insurance.  This is for 2 full time GPs, 7 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Sharing Your Records: Your Personal Information

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone. The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used both at a local level and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth and is used to try to make services better for all. You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Your Right to Opt Out

You can choose not to have anything that could identify you shared beyond your GP practice. You can also choose for the HSCIC not to share information it collects from all health providers any further.   If you have previously told your GP practice that you don't want the HSCIC to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by the HSCIC from 29 April 2016. It will remain in place unless you change it.   Simply contact your GP either to register an opt-out or end an opt-out you have already registered and they will update your medical record. Your GP practice will also be able to confirm whether or not you have registered an opt-out in the past.   You can find more information about how the HSCIC handles your information and choices and how it manages your opt-out on the HSCIC website www.hscic.gov.uk/yourinfo

Archived News

Dementia Award Winners

‘Dementia Friendly’ Dyneley House Surgery Scoops National Award

 

Dyneley House Surgery in Skipton has scooped a national award for its ‘Outstanding Contribution to Dementia Friendly Communities’.

 

Recognising the steps taken by the surgery to improve the lives of people living with dementia, the practice received the accolade at the 2015 England and Wales Dementia Friendly Awards, hosted by television presenter, Angela Rippon.

 

Earlier this year, Dyneley House which is part of NHS Airedale, Wharfedale and Craven Clinical Commissioning Group (AWC CCG), took the pioneering step of adapting its reception area to become dementia friendly.

 

This included:

 

  • decorating the patient waiting areas using contrasting paintwork between walls and doorways
  • displaying local images, a dementia-friendly clock with clear figures and other familiar objects in the surgery
  • fitting new toilet seats and light switches.

 

Practice manager, Antony Radley said: “We are thrilled to be the winner of the ‘Outstanding Contribution to Dementia Friendly Communities’ category.

 

“This is a fantastic achievement for the practice and confirms our commitment to provide high quality care and best possible outcomes for our patients living with dementia, their families and carers.”

 

Dr Colin Renwick, the CCG’s Clinical Chair, added: “The CCG is delighted to hear Dyneley House has received such a prestigious accolade.

 

“We applaud the GPs, Antony and all the staff for their innovative steps to make the practice dementia friendly which are clearly making a real difference to patients with dementia and their carers.”

 

According to the Alzheimer’s Society, there are around 800,000 people in the UK with dementia with the number increasing as people live longer. By 2021 it is estimated there will be around one million living with the condition which is associated with ongoing decline of the brain and its abilities.

 

This includes problems with:

  • memory loss
  • thinking speed
  • mental agility
  • language
  • understanding
  • judgement.

Dementia Care Interview with Stray FM

Dyneley House Surgery recently took part in a radio interview with Stray FM about their innovative solutions to improving dementia care for patients. Please click on the link below to read the feature and listen to the interview.

http://www.strayfm.com/news/yorkshire-dales/1650752/skipton-surgery-leading-the-way-in-dementia-care/

Children Visit the Doctors to Learn about Staying Healthy

Ninety children from Parish & Ings primary schools in Skipton visited Dyneley House Surgery to build on their knowledge of the benefits of eating healthily and being active.

Children visited the fruit and vegetable garden at the Practice based on Newmarket Street and planted pea and bean seeds to take home and grow in their own gardens and on their window ledges. Children listened to each other’s heartbeats using some of the Practice’s medical equipment and then joined in a quiz to guess the names of some less familiar types of fruit such as pomegranates, kiwi and mangoes . A winner from each school collected a family swim ticket prize donated by Craven Swimming Pool.

Antony Radley, Practice Manager said “ The schools have been fantastic. We wrote to them in the autumn to explain our plans to develop the gardens at the Practice, so that we can reinforce learning about the benefits of eating healthily and being active. A group of staff volunteers spent the winter and spring weeding and planting the garden areas, culminating in the visits today”.

“We are really keen to work with local people to help them to look after their health. Some children associate negative feelings with a visit to the doctors as they are usually unwell or something hurts but we want them to be confident about speaking to their GP and to feel able to approach them about issues that they need help with as they grow older.”

The Practice has recently upgraded its patient waiting areas to be dementia friendly and has a monthly education programme for patients to help them to learn more about their conditions. Dyneley House Surgery has also formed partnerships with voluntary sector organisations to offer a Well Being Café for local people which takes place every Thursday afternoon in Dyneley Barn and creative sessions for people with dementia every Friday. Further details are available from the Practice.

Surgery to Make Further Improvements for Patients

Twelve months after Dyneley House Surgery created a new consulting room and refurbished its patient waiting areas, the Practice is making further improvements by upgrading Dyneley Barn.

Dyneley Barn which is used to deliver the Practice's health promotion activities and training also has 2 consulting rooms used for sexual health, podiatry and counselling services.

 

The refurbishment of the Barn will increase the number of consulting rooms in Dyneley Barn to 5! Antony Radley, Practice Manager said "we are delighted to be able to improve facilities again for patients. The addition of a further 3 consulting rooms allows us to plan for the future by enabling us to accommodate more patients and deliver a greater range of services in the community".

 

Builders will start work on Monday 22 February and last for approximately 6 weeks.

 

Patient Survey 2016

Patient feedback is extremely important to the Practice. Working with our Patient Participation Group, the Practice is running a Patient Survey during April. The Survey can be accessed via the 'Have Your Say' tab on the Practice website (www.dyneleyHousesurgery.co.uk) or from Reception. Thanks for taking some time to help us improve the service for all of our patients.

Winter Weather

Patients are asked to take extra care when visiting the Practice during the bad weather as sometimes surfaces can be slippery.

Change to our Wednesday Evening Session from Wednesday 7 December 2016

From Wednesday 7 December 2016, a member of our Nurse Team will also be available to see patients in addition to a GP between 18:30 and 19:30 when the Surgery will close until 08:00 the next day. Please speak to a receptionist if you would like to book an appointment.

If you require medical assistance when the Surgery is closed, please dial '111'. If you have a medical emergency, dial '999'.



 
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