Additional evening appointments are moving to the Springs Medical Centre, Ilkley from 1 July - Monday to Thursday 18:30 – 20:00
Also, Silsden Health Centre on Friday 18.30 – 20:00, Saturday and Sunday 09:00 – 11:00
These appointments can be booked in advance or on the same day (Monday – Friday) for a routine medical matter, subject to availability and the reason for your appointment.
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
For more information go to www.nhs.uk/nhsapp'
Practice Closed for Training - Thursday 12 September
The Practice will close for training on Thursday 12 September at 13:00 and will reopen at 08:00 on Friday 13 September.
If you require medical assistance whilst the Practice is closed, please dial '111'. If you have a medical emergency, dial '999'. Thank you.
Gr8 Minds Counselling and Social Prescribing Service for Children
New mental health services now available for Patients. Visit the family health tab for more details or click on this link : http://wacalliance.co.uk/gr8-minds/
Free Type 2 Diabetes Sessions for Patients
Taking place at Dyneley Barn. Book on to one of two sessions: Saturday 16th February - 9:45 - 12:00 or Tuesday 5th March – 2:00 - 4:15. Bookings taken by Airedale Hospital (01535 294290)
Friends and Family Survey
We would like to encourage all patients to give feedback on their experiences of care and treatment so that the information can be used to drive continuous improvements and better address people’s needs.
Blood Pressure, Weight and BMI Monitoring
We are encouraging all Patients to arrive 10minutes prior to their appointments so their Blood Pressure , Weight and Body Mass Index can be monitored. This will take place in the new Healthy Lifestyle Room, next to the Reception desk. The results will be discussed with the Health Care Professional. This is an opportunity to ask questions about your diet, fitness levels, and general lifestyle.
The right care from the right person, first time
When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you. This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential. Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs. Our reception team will never offer clinical advice. Instead, this new way of working is about offering you the choice to see more appropriate professionals in our practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see a GP at all.
You can find out more about Care Navigation by taking a look at our frequently asked questions, by picking up a leaflet or by speaking to a member of our practice team.
Care Navigation Leaflet
Extended Access Service
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