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Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.


If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.


These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.


GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £67,250 before tax and National Insurance.  This is for 2 full time GPs, 8 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Privacy Notice - The Practice's Commitment to Information Governance

Please refer to the Practice's 'privacy notices' for adults and children in the GDPR 'tab' on our website.



Latest News

Additional evening appointments are moving to the Springs Medical Centre, Ilkley from 1 July - Monday to Thursday 18:30 – 20:00

Also, Silsden Health Centre on Friday 18.30 – 20:00, Saturday and Sunday 09:00 – 11:00


These appointments can be booked in advance or on the same day (Monday – Friday) for a routine medical matter, subject to availability and the reason for your appointment.

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

For more information go to'

Practice Closed for Training - Thursday 12 September

The Practice will close for training on Thursday 12 September at 13:00 and will reopen at 08:00 on Friday 13 September.

If you require medical assistance whilst the Practice is closed, please dial '111'. If you have a medical emergency, dial '999'. Thank you.

Gr8 Minds Counselling and Social Prescribing Service for Children

New mental health services now available for Patients. Visit the family health tab for more details or click on this link :

Free Type 2 Diabetes Sessions for Patients

Taking place at Dyneley Barn. Book on to one of two sessions: Saturday 16th February  - 9:45 - 12:00 or Tuesday 5th March  – 2:00 - 4:15. Bookings taken by Airedale Hospital (01535 294290)

Friends and Family Survey

We would like to encourage all patients to give feedback on their experiences of care and treatment so that the information can be used to drive continuous improvements and better address people’s needs. 

Complete online

Blood Pressure, Weight and BMI Monitoring

We are encouraging all Patients to arrive 10minutes prior to their appointments so their Blood Pressure , Weight and Body Mass Index can be monitored. This will take place in the new Healthy Lifestyle Room, next to the Reception desk. The results will be discussed with the Health Care Professional. This is an opportunity to ask questions about your diet, fitness levels, and general lifestyle.

Care Navigation

The right care from the right person, first time

When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you. This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential. Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs. Our reception team will never offer clinical advice. Instead, this new way of working is about offering you the choice to see more appropriate professionals in our practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see a GP at all.

You can find out more about Care Navigation by taking a look at our frequently asked questions, by picking up a leaflet or by speaking to a member of our practice team.


Care Navigation Leaflet

Extended Access Service

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