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Noticeboard

Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.

 

If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.

 

These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.

 

GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £67,250 before tax and National Insurance.  This is for 2 full time GPs, 8 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Privacy Notice - The Practice's Commitment to Information Governance

Please refer to the Practice's 'privacy notices' for adults and children in the GDPR 'tab' on our website.

 

 

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Dyneley House Patient Participation Group   

“The Patient’s Voice”

Providing an opportunity for you to have your say in how your doctors and nurses develop and improve the service they offer you.

 

What is a Patient Participation Group?

Patients working with a practice to:

  • Contribute to the continuous improvement of services
  • Foster improved communication between the practice and its patients
  • Help patients to take more responsibility for their health
  • Provide practical support and help to implement change

 

What is the Dyneley House Group?

The Dyneley House Patient Participation Group (“PPG”) comprises:

a number of patients, all volunteers including;

PPG Chair - Barry Rogers

PPG Secretary - Mary Jenkins

the Practice Manager;

a GP partner;

the Nurse Team Leader;

 

What Does the Group do?

The Group meets regularly in order to discuss how we can improve the services provided by the Practice. We will be producing a newsletter to keep you informed of developments and changes. For example the Group is currently working with the Practice to arrange a 'health & well-being' day in the autumn. We will also provide a means of feeding back your comments, concerns and suggestions to the practice management.

 

What the Group Cannot Do

We cannot handle complaints. Also we do not have access to confidential patient information.

 

How Can You Help?

We need your ideas about what we can do to help you and how the Group should move forward.  Please contact us using the‘contact us’ tab with your ideas/thoughts/opinions or if you're interested in joining the Group.

 

How Can You Contact Us?

If you have ideas or comments you would like to pass on please contact us using the ‘contact us’ tab above or by post using the box in the Surgery. Please mark you correspondence for either the Chair, Barry Rogers or Secretary, Mary Jenkins.

Patient Reference Group

At Dyneley House, we want to find out how we can improve our service and how patients perceive our surgery and staff. To help us with this, we have set up a virtual Patient Reference Group so that you can have your say.

Now and again, Members of this Reference Group will be asked some questions, such as what you think of the quality of the care or service you received. We will contact you via email or post and keep our surveys brief so that it shouldn’t take too much of your time.

If you would like us to contact you occasionally by email or post, please email our Chair, Barry Rogers on barry.rogers@hotmail.co.uk
 

 

 

 
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