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Noticeboard

Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.

 

If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.

 

These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.

 

GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £70,695 before tax and National Insurance.  This is for 2 full time GPs, 7 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Sharing Your Records: Your Personal Information

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone. The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used both at a local level and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth and is used to try to make services better for all. You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Your Right to Opt Out

You can choose not to have anything that could identify you shared beyond your GP practice. You can also choose for the HSCIC not to share information it collects from all health providers any further.   If you have previously told your GP practice that you don't want the HSCIC to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by the HSCIC from 29 April 2016. It will remain in place unless you change it.   Simply contact your GP either to register an opt-out or end an opt-out you have already registered and they will update your medical record. Your GP practice will also be able to confirm whether or not you have registered an opt-out in the past.   You can find more information about how the HSCIC handles your information and choices and how it manages your opt-out on the HSCIC website www.hscic.gov.uk/yourinfo

Please allow at least two working days for processing your prescription.

Prescriptions left before 2:00 p.m. will be ready after 2:00 p.m. 2 working days later.

If your doctor wishes, medication may be put on a computerised repeat prescription. 

To  order a further supply you will need to deliver the tear-off slip with your request marked.

Please enclose an SAE if you wish us to post it to you. Our staff will be happy to explain in  more detail. 

Reception staff are instructed not to take telephone requests for medication,  as this can lead to errors. 

You may make arrangements with a local pharmacy to collect  your repeat prescriptions.

These can now be requested online. Please contact Reception for further information.

We now offer 'electronic prescriptions'

The Electonic Prescription Service (EPS) is an NHS Service. It gives you the chance to change houw your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

don’t want to go to your GP practice every time to collect your repeat prescription.

collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

don’t get prescriptions very often.

pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to.

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

 Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice.

If you have any difficulty ordering your repeat medication on-line?

If you experience any difficulty ordering your repeat medication 'on-line', please use the 'free text' box or telephone the Practice and ask to speak to one of our Prescribing Administrators.

 
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