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Dyneley House Patient Participation Group   

“The Patient’s Voice”

Providing an opportunity for you to have your say in how your doctors and nurses develop and improve the service they offer you.

 

What is a Patient Participation Group?

Patients working with a practice to:

  • Contribute to the continuous improvement of services
  • Foster improved communication between the practice and its patients
  • Help patients to take more responsibility for their health
  • Provide practical support and help to implement change

 

What is the Dyneley House Group?

The Dyneley House Patient Participation Group (“PPG”) comprises:

a number of patients, all volunteers including;

PPG Chair - Barry Rogers

PPG Secretary - Mary Jenkins

the Practice Manager;

a GP partner;

the Patient Services Manager;

 

What Does the Group do?

The Group meets regularly in order to discuss how we can improve the services provided by the Practice. We will be producing a newsletter to keep you informed of developments and changes. For example the Group is currently working with the Practice to arrange a 'health & well-being' day in the autumn. We will also provide a means of feeding back your comments, concerns and suggestions to the practice management.

 

What the Group Cannot Do

We cannot handle complaints. Also we do not have access to confidential patient information.

 

How Can You Help?

We need your ideas about what we can do to help you and how the Group should move forward.  Please contact us using the‘contact us’ tab with your ideas/thoughts/opinions or if you're interested in joining the Group.

 

How Can You Contact Us?

If you have ideas or comments you would like to pass on please contact us using the ‘contact us’ tab above or by post using the box in the Surgery. Please mark you correspondence for either the Chair, Barry Rogers or Secretary, Mary Jenkins.

 

 

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