“The Patient’s Voice”
Dyneley House Surgery formed their PPG in 2010 and has built up to having 10 members that help provide an opportunity for you to have your say in how your doctors and nurses develop and improve the service they offer.
What is a Patient Participation Group?
Patients working with a practice to:
- Contribute to the continuous improvement of services
- Foster improved communication between the practice and its patients
- Help patients to take more responsibility for their health
- Provide practical support and help to implement change
What is the Dyneley House Group?
The Dyneley House Patient Participation Group (“PPG”) comprises of a number of volunteer patients, including;
PPG Chair - Malcolm Burton
The Practice Manager
A GP partner
The Patient Services Manager
What Does the Group do?
The Group meets regularly in order to discuss how we can improve the services provided by the Practice. The Group is currently working with the Practice to produce a patient questionnaire for feedback on the Practice’s new phone system and services post Covid. We will also provide a means of feeding back your comments, concerns and suggestions to the practice management.
What the Group Cannot Do
We cannot handle complaints. Also, we do not have access to confidential patient information.
How Can You Help?
PPG Meetings 2024 at Dyneley House Barn from 6pm to 7pm
16th January – AGM
19th March
21st May
16th July
17th September
19th November
Downloads
PPG_constitution_Dyneley_3Amended_8.5.2023.pdf