The best ways to contact the practice are through the internet and by telephone. Internet enquiries can be made through Accurx.

We operate a triage system for all urgent and same day appointments. In order to ensure that patients are directed to the right health care professional we now have a GP working alongside our care navigators.

This is likely to mean that there will be a longer wait for your call to be answered. Rather than waiting on the telephone we recommend that you request a callback – your place in the queue will be maintained and you will be contacted at the same time as if you had remained on the line.

In order to prioritise appointments and home visits we will not deal with general enquiries until midday.

Please do not make urgent appointments by coming to reception unless you experience communication difficulties using the phone or Accurx.